30 December 2006

Thumbs Up and Down!

A few weeks ago, I emailed about my quest to find some proper Fudge dice to use with Spirit of the Century. I had made some home made ones, but wanted something better. Anyway, I ended up in a position where I had two sets coming to me, one from the USA and one from the UK.The shop in the UK – The Gameskeeper in Oxford – was excellent. They didn't have any dice in stock, but managed to track some down in the USA and special ordered them. Their communication, service and speed was excellent and I recommend them wholeheartedly. The website mightn't be the most modern, but they more than make up for that with their approach! Kudos and a big thank you!

Also worthy of mention was Patriot Games in Sheffield, who tried to get some dice for me but had no luck with their contacts. Likewise Leisure Games.

And now to the villains of the piece! It gives me no great pleasure to 'name and shame', but I have to denounce RPGshop in the USA. Their shipping of the Fudge dice was prompt, well packaged and a pleasure except for one small fact. They lied about the costs. When you place the order, they take a $25 deposit and the agreement is that they will only charge cost plus $3 for shipping, refunding or charging extra as appropriate. The shipping cost $9.15 according to the stamp, plus $3 makes $12.15 in normal maths. No refund. No response to emails. So I give them a big thumbs down. I'll more than happily post an update if and when they refund the money they owe me. I object to paying more than a hundred percent premium on shipping!

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